Staying informed
It’s important that during an emergency you stay informed as when an emergency breaks, you cannot rely on someone coming to your door to tell you that you are in danger.
During an emergency, your access to critical information may be impacted by bad mobile reception, electricity and Wi-Fi. Always ensure that you have several backup methods to access information.
VicEmergency app
The VicEmergency app aligns with the VicEmergency website to provide a centralised location for Victorians to access timely emergency information and warnings. View the Vic Emergency Website. You can download VicEmergency from the App Store or Google Play.
Social Media
Follow VicEmergency onFacebookandTwitterfor helpful information. You could also follow your local and regional SES and CFA (bear in mind local brigades and units may be responding to an event and not updating their social media). Southern Grampians Council also provides information on ourFacebook page.
Radio and TV
During emergencies, Victoria’s emergency broadcasters will provide information, including updates and community alerts, to help you to make decisions based on the advice of the emergency services. You can get this information from any of Victoria's commercial radio stations, ABC local radio, a number of community stations and SkyNews TV. These are outlined further below and a list of the coverage areas can be downloaded on the Emergency Management Victoria website.
Local Emergency Broadcasters
• ABC Local Radio 94.1FM, 107.9FM, 594AM
• 3HA 981AM
• Mixx 88.9FM
• SkyNews television
Important Contacts
| Emergency |
Contact |
| Emergencies (life or property are in danger) |
Phone 000 |
| VicEmergency Hotline (warnings and general information) |
Phone 1800 226 226 |
| Storm or flood damage |
Phone SES on 132 500 |
| Missing pets |
Phone Council on (03) 5573 0444 |
| Counsellors |
Phone Lifeline on 131 114 |
| Power outage |
Phone your electricity company, their number should be on your power bill. |
| Power outage during storms |
Phone SES on 132 500 they may be able to assist or refer your information to the right person. |
| Water and sewerage problems |
Phone Wannon Water on 1300 926 666 |
| Animal disease |
Emergency Animal Disease Hotline - 1800 675 888 |
| Biosecurity and related emergency response |
Agriculture Victoria 136 186 |