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Hamilton Cinema

Greater Hamilton Library

Social Media - Terms of Use

We encourage feedback, questions, ideas and open discussion from the Southern Grampians community.

In order to ensure our page is friendly and welcoming for all visitors, we do moderate where needed. We ask that when contributing your views to our Council Facebook page, you ensure that you do so in a respectful manner.

The Southern Grampians Shire Council reserves the right to delete comments that are:

• misleading, obscene, graphic, off-topic or spam;
• hateful or denigrating towards an individual or group of individuals based on their ethnicity, religion, gender, age, disability or sexual orientation;
• false complaints or statements about individuals, companies or any government or government agency;
• unlawful or incite others to break the law;
• promotional, commercial or overtly political in nature;
• information that may compromise the safety or security of the public, staff, Councillors or volunteers;
• does not protect personal privacy and includes email addresses, phone numbers or home addresses;
• is defamatory or harassing of our employees, Councillors, volunteers or other participants on our social media platforms; or
• any other inappropriate content or comments as determined by Council Officers.

Council reserves the right to ban anyone who repeatedly violates the above guidelines.

Our social media pages are monitored during business hours Monday – Friday (with the exception of public holidays). Any posts submitted outside of these times will be responded to on the next business day or as soon as possible.

Please note, that while we are happy to assist with simple questions or issues, we may request that you contact us by phone or email if the matter cannot be resolved via social media. Please contact Council via phone or email if you wish to make a complaint, would like to request a service, or provide official feedback on an item published for public comment.

If you would like to report an item posted upon our social media channels, please email media@sthgrampians.vic.gov.au.

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